Last Updated: february 26th, 2024
At Mantouji, our business is collecting and ditributing agriculture and artisanalt tunisien crafts from it's producer to the local and international consumer . We do not buy or sell customers’ personal information. We treat our customers—and their data—the way we would like to be treated. We only collect the information that we need to run our business, and we don’t collect, or ask any third party to collect, information about our customers without their knowledge and consent.
Over the last 12 months, we have collected the following types of personal information, meaning information that can be used to identify you or your household:
Mantouji collects the personal information described above directly from you. We also use select data collection technologies (like cookies) to collect the internet and other electronic activity information described above.
We use personal information to better serve you and other customers by:
Over the last 12 months, in order to achieve the purposes listed above, we may have disclosed each category of your personal information listed above to the following recipients:
Other than in the above situations, we may release your information ONLY if you request or authorize us to. We do not sell Personal Information to third parties, nor do we share information with third parties for cross-context behavioral advertising. The only thing we sell is groceries to our valued customers.
When you interact on our website, we receive and store certain information in the form of Internet “cookies.” Unlike our delicious agricultural products, you can’t eat them and neither can we.
Cookies are stored on your hard drive in the form of a text file. They are not harmful or tasty but can help us understand how people use our website and provide targeted information about products and pricing. Most of the cookies we use are “session cookies,” meaning that they are automatically deleted as soon as you close your browser. We also may use “persistent” cookies, which do not expire when you close your browser. Don’t worry, though—you can remove them by following the directions provided in your Internet browser’s “help” menu.
Most web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to refuse that cookie. Refusing a cookie will generally not interfere with your use of our website. However, refusal of a cookie may, in some cases, preclude you from using or negatively impact the display or function of our website or certain areas or features of our website.
We do NOT use cookies or other technologies to track your surfing behavior before or after leaving the Mantouji Platform. We have better things to do.
A couple additional things about our use of tracking technologies:
Depending on where you live, you may have certain rights under applicable Tunisia privacy laws with respect to the personal information we collect about you, including:
You can email us at privacy@mantouji.tn , send us a letter at 34, street " Rue des Métiers ", Tunis 2053 Ariana, Tunisia (Attention: Privacy Officer), or call us at +216 48 280 499 to exercise the rights above. We will not discriminate against you based on your exercise of your privacy rights. Just to be clear, we don’t tolerate discrimination of any kind, ever.
When you make a request to access or delete your information, we must verify your identity to safeguard your personal information (always our aim). We will ask for your name, e-mail address, and/or phone number to match against any information in our systems. You can also submit requests through an agent that you have authorized in writing to act on your behalf. Your agent will need your written and signed permission that they are authorized to act on your behalf. As explained above, your agent will also need to provide information verifying your and their identity. We will still need to contact you directly to verify your identity and the request, or if any other information may be needed.
If we deny a privacy request, you can appeal our decision by contacting us at privacy@mantouji.tn.
Our website and marketing are oriented towards a general audience of customers and not towards children. We do not knowingly collect personal information from children under the age of 16. If we discover that we have inadvertently collected the information of a minor and are not required to retain it for legal purposes we will promptly delete it.
Our website sometimes provides links to websites operated solely by third parties that are not under our control. This Privacy Policy does not apply to the practices of such third-party websites – your access and use of those third party websites is covered by the privacy policies of those third parties.
If at any time you do not want to receive our Fearless Flyer or e-Newsletter, you can update your preferences on our website or select the “Unsubscribe” option at the bottom of our e-Newsletter.
We are serious about how we protect and retain your personal information.
We take reasonable efforts designed to ensure that your personal information is protected. We have security measures in place which are designed to prevent unauthorized access or misuse of your personal information. It’s the kind of protection that what we would want if we were surfing the web on another site.
We retain your personal information for only as long as we need it to provide our products and services, operate our business, and comply with our legal obligations. When we decide how long to keep your personal information, we keep in mind the nature and sensitivity of the information, the potential harm from unauthorized use, the reasons we collected the personal information, and our legal obligations.
While we do take steps to protect your information, we encourage you to also take precautions to protect your personal information. For example, please be careful when sending us personal information by e-mail, as e-mail is not always a secure means of transferring information.
We are always improving, and as a result, our policies will continue to evolve. As we implement new practices and services that impact this policy, we will update it, and any changes will take effect upon posting. We encourage you to refer to this page on an ongoing basis for our most current policy and practices. If the changes are material, we will make an effort to notify you before those changes take place.
If you have any questions about our Privacy Policy, please feel free to contact us using one of the following methods:
INNOVATIVE MINDS
PO Box 2053, 34 Rue des Métiers
Tunis, Ariana, Tunisia
(Attention: Privacy Officer)
Email: privacy@mantouji.tn
Call: +216 48 280 499
